Imagine having about half of your revenues tied to serving the restaurant and hospitality industries last year... How would you have dealt with Covid-19-related temporary closures and ongoing restrictions in those industries, the plunge in their revenues and the potential harm to yours?

Chad Halvorson and his leadership team had to deal with that challenge, and more, during 2020 and he talks about it all in this week’s One Take CEO Interview. 

Halvorson is founder, chairman and chief experience officer of the Minneapolis-based HR-technology firm When I Work. His 10-year-old business provides a unique employee engagement-focused integrated scheduling, time tracking and messaging solution ensuring reliable shift coverage and faster decisions amongst more than one million hourly employees at 150,000 workplaces across the United States. Annual revenue is “in the tens of millions” and headcount is expected to grow from 130 to 200 by the end of the year, he says. The company has conducted two rounds of financing totaling $25 million, with the most recent a $15 million raise in 2016.

In his interview, Halvorson explains how his business managed to end 2020 strong financially, the greatest challenge he overcame last year, and the greatest challenge he anticipates in 2021.