Do you remember the first sports game you saw live? Or the first music concert you went to as a teenager? It's a memorable experience.  

There's no doubt that sporting events, trade shows, concerts, conferences, and all our favorite events have been impacted with COVID. So how are organizers bringing back events and continuing to create extraordinary guest experiences?  

Join me as I chat with Sarah Mathis, Director of Fan Experience at the Jacksonville Jaguars and Mark Herrera, Director of Education & Life Safety at International Association of Venue Management to discuss:  

- Upcoming International Association of Venue Managers' GuestX Conference 

- Unexpected 2020 Learning Lessons for Venues 

- Impact of COVID on football games and Jacksonville Jaguars 

- How to continue to create exceptional guest experiences in 2021 

- How to keep events safe and secure