You go into the conversation with a plan. Then they push back, and suddenly you’re convincing yourself you were wrong all along.

In this episode, Heather gets into the part of leadership nobody prepares you for, the moment a difficult conversation goes sideways, and your confidence completely disappears.

She covers:

• Why imposter syndrome hits hardest in difficult conversations
• How to hold your position when someone pushes back hard
• Why silence in a conversation is not weakness, it’s strategy
• What to do when a conversation gets heated and you don’t know what to say
• Why growth matters more than perfection in leadership

Got a situation at work you don’t know how to handle?

Send it in at [email protected], two lines or two paragraphs, whatever you need. Everything stays anonymous.

And if you’re a manager or business owner who wants a clearer picture of how your team is really doing, join the Custard waitlist here: https://custardlearns.com/launch-waitlist?utm_source=captivate&utm_medium=social&utm_campaign=waitlist_promo&utm_content=podcast_EP3_showdescription

New episodes every Wednesday, 8 AM (perfect for your commute)

Listen & follow:

Spotify: https://open.spotify.com/show/033uKbjXmIrXKCb0EuzXXg?si=58205f3097864d97

Apple Podcasts: https://podcasts.apple.com/us/podcast/the-boardroom/id1896894691

Amazon Music: https://music.amazon.co.uk/podcasts/628ce2c6-d282-45ef-80c9-c1132f67a57f/the-boardroom

YouTube: https://youtube.com/@leadershipheather?si=JB0X24-cDem23SKd

Instagram: @the.boardroompodcast

And btw, Heather drops practical leadership tips to over 28,000 managers every Tuesday morning, join the link here: https://www.inthemakingleadership.com/welcome