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How important is your customer rating on uber and airbnb?
- We've been in the customer service industry for more than 65 years combined. Amas and I created this podcast to share our thoughts on how you can navigate customer service. While we don't always agree, we hope that you will be the winner. -
- We've become a country that just judges everyone around them. Even customers get rated. He says ratings as a customer can affect my service. Amas says he's okay with the rating, but he wants a path to fix it. We are being rated as customers in ways that never happened before. Bob would like some kind of appeal process. - So please give me good ratings. Better yet, what if I could give a rating to my spouse?
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By Amas Tenumah & Bob Furniss- We've been in the customer service industry for more than 65 years combined. Amas and I created this podcast to share our thoughts on how you can navigate customer service. While we don't always agree, we hope that you will be the winner. -
- We've become a country that just judges everyone around them. Even customers get rated. He says ratings as a customer can affect my service. Amas says he's okay with the rating, but he wants a path to fix it. We are being rated as customers in ways that never happened before. Bob would like some kind of appeal process. - So please give me good ratings. Better yet, what if I could give a rating to my spouse?