The Calling (formerly The Agile Contact Centre Podcast)

How incorporating international attitudes can improve Australian service culture


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Sharon Melamed is the Founder and Managing Director of Matchboard. Matchboard is a matchmaking service between companies and suppliers to take the hard work out of making business connections.

In this episode, Sharon shares how a love of matchmaking in her personal life led her to found Matchboard. She also explains how living and working overseas in Japan and the U.S.A. influenced her approach to customer service and what lessons she’s brought home to Australia.

 

Resources and links:

  • Matchboard website
  • Sharon Melamed on LinkedIn

 

Connect:

  • Callo Consulting website
  • Sean McGinn on LinkedIn
  • Arnold Ho on LinkedIn


This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.

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The Calling (formerly The Agile Contact Centre Podcast)By Callo Consulting

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