Intelligent automation refers to the use of advanced technologies such as artificial intelligence, machine learning, and robotic process automation to automate business processes. 

This enables organisations to increase operational efficiency, reduce costs, and improve customer experience. 

By using intelligent automation, businesses can streamline repetitive and time-consuming tasks and free up human resources to focus on more value-added activities.

In this episode of the EM360 Podcast, Head of Content Matt Harris speaks to Tom Croll, Advisor at Lionfish Tech Advisors, about:

• Intelligent automation and tooling trends
• The role of human improvement and how it’s changing 
• Preparing for implementation of intelligent automation