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Marc Bernstein and Michael Lamm discuss the convergence of technology and humans, how contact center technology can kill an acquisition, and offshore/nearshore best practices.
Michael Lamm is the Co-Founder and Managing Partner at Corporate Advisory Solutions.
5
2727 ratings
Marc Bernstein and Michael Lamm discuss the convergence of technology and humans, how contact center technology can kill an acquisition, and offshore/nearshore best practices.
Michael Lamm is the Co-Founder and Managing Partner at Corporate Advisory Solutions.
8,385 Listeners
4 Listeners