Reimagining The Contact Center - with Marc Bernstein

How Investors Would Analyze Your Contact Center w/ Michael Lamm


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Marc Bernstein and Michael Lamm discuss the convergence of technology and humans, how contact center technology can kill an acquisition, and offshore/nearshore best practices.  


Michael Lamm is the Co-Founder and Managing Partner at Corporate Advisory Solutions.

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Reimagining The Contact Center - with Marc BernsteinBy Marc Bernstein

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