In this episode of Technogram by Redington, we feature Kolapo Arogundade, Store Manager at iStore Nigeria – the home of Apple. Kolapo shares his insights on delivering exceptional customer experiences, ensuring genuine products, and making Apple devices accessible in Nigeria’s tech market. From building trust with customers to offering innovative financing and trade-in options, he reveals what it takes to elevate the Apple experience locally.Key Takeaways– How iStore Nigeria replicates the Apple Store experience, offering relationship-driven customer service and free technical support.– Why purchasing from authorized stores ensures peace of mind, authenticity, and protection against gray market risks.– How trade-ins, device financing, and affordability strategies make premium Apple products accessible to more customers.