Everyone's talking about GenAI in customer education, but here's the reality: Implementing AI successfully in corporate projects isn't as straightforward as most conversations suggest. The real challenge? Replicating others' successes consistently across different projects.

Enter Jason Gorman, his journey from 25% to 75% AI adoption wasn't just about using the tools—it was about building systematic processes that deliver consistent results.

Listen to the full episode:

00:00 Promo

02:09 A Practical Conversation on AI In Education 

04:33 Scaling AI: From 25% to 75% Implementation

06:37 Gen AI Tools vs AI-Powered Tools

10:00 Email Efficiency: Saving 4 Hours Weekly with AI

12:20 The True Cost of Delayed AI Adoption

14:53 Content Playbooks: The Foundation of AI Success

18:06 Case Study: AI-Powered Learning Program

22:54 Mastering AI Content Review

26:19  Strategic Use of Chat/Threads in Chat GPT

29:45 The Four Pillars of AI Content Creation

35:05 Building Your AI Playbook: Step-by-Step Guide

44:34 Enhancing SME Partnerships with AI

49:03 AI Agents and Human SMEs

53:32 Building Data-Driven Customer Personas

(1:04:41) Developing Your AI Implementation Mindset