Experts Dr. Ivan Zak and Ryan Leech explain value stream mapping and how veterinary consolidators can improve their systems and value delivery process to the customer.

Topics Discussed:

• What is value stream mapping?
• Improving systems and processes for value delivery to the customer by optimizing the value stream;
• Lean Methodology described by Taiichi Ohno and the example of Toyota’s production system;
• Finding bottlenecks to optimize your system;
• Definition of Done/Definition of Ready;
• Explaining the exercise with the sticky notes and mapping the on the board according to the steps;
• A six months course to increase EBITDA;