Small business owners are resilient and many are finding ways to adapt their services using software and other technology. We speak with Debra Ehmke of Essentially Well Oiled in Colden, NY, and Anne Marie Cioffi of Colts Neck Pharmacy in Colts Neck, NJ to learn what steps they are taking. Also, Alan Traverse, the head of research for Thryv Inc., shares the latest results from the COVID-19 Small Business Impact Survey.