We spoke to Tony Vargas, Global Head of Workplace at customer experience management platform Sprinklr, about the Covid-19 phenomenon of missing social/business cues, and the impact it’s had on our workplace satisfaction.

Cue increased stress, anxiety, and workload, as well as a breakdown in trust. This conversation is fascinating and will make you think about just how abruptly our work-worlds were turned upside down, and the impact that had on all of us.