There has been a great deal of coverage in the papers and on television about sexual harassment in the workplace. 

Male managers have been struggling to find ways to use our manager skills to deal with these claims and, of course, how to prevent them from happening in the first place.  Managers just don’t seem to know what the appropriate response is –  we’ve never had any manager training on what to do. 

What managers need  to understand is what we should NOT do when someone comes to us with an allegation of sexual harassment.