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Marriott cracked the code: own the brand, not the buildings. This episode unpacks how its loyalty engine and tech stack turn margin into magic, half of all stays booked direct, zero OTA bleed, and fee streams that print cash without property risk. In hospitality’s new economy, Marriott shows that the smartest assets are digital, not physical.
By Sabrina WuMarriott cracked the code: own the brand, not the buildings. This episode unpacks how its loyalty engine and tech stack turn margin into magic, half of all stays booked direct, zero OTA bleed, and fee streams that print cash without property risk. In hospitality’s new economy, Marriott shows that the smartest assets are digital, not physical.