We live in a time when we often encounter bad behavior in public – people acting in rude, loud, and offensive ways. Which of us hasn’t seen a customer get angry and belittle a server – What a jerk! Or, the person who cuts off other drivers, and then has the audacity to make an obscene gesture when he’s honked at – What a jerk! What about the woman at your office who is constantly gossiping about you (and others) and is seeking to get your job at all costs – What a jerk!

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