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How OLIPOP grew by focusing on CX to meet customers where they are
On our Season 2 kickoff, we caught up with Eli Weiss, Director of CX and Retention, and Steven Vigilante, Head of Growth Marketing at OLIPOP to talk about their hyper-focus on the customer experience.
OLIPOP recently hit their 6,000 subscribers mark in under a year, and joined us to talk about the tactics they use to meet customers where they are.
Listen in to learn how OLIPOP leverages ReChargeSMS for customers to manage their orders, invests in marketing and CX, and ensures the entire process is frictionless to provide the best experience for their customers.
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By Recharge
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On our Season 2 kickoff, we caught up with Eli Weiss, Director of CX and Retention, and Steven Vigilante, Head of Growth Marketing at OLIPOP to talk about their hyper-focus on the customer experience.
OLIPOP recently hit their 6,000 subscribers mark in under a year, and joined us to talk about the tactics they use to meet customers where they are.
Listen in to learn how OLIPOP leverages ReChargeSMS for customers to manage their orders, invests in marketing and CX, and ensures the entire process is frictionless to provide the best experience for their customers.