Xylem Client Solutions Manager Nicole Pasch joins Solving Water to give a rare, behind-the-scenes look at what it’s like to manage environmental services for a mid-size municipality, including spearheading a comprehensive digital transformation to smart infrastructure. As a former water utilities leader with the city of Grand Rapids, Michigan, she reveals insights about digitalization from both sides of the industry, as well as words of wisdom to all municipalities taking the first steps toward change.

To learn more about Xylem's role in the digital transformation of utilities, visit xylem.com.