In this episode of ETMA Tech Talk, T-Mobile’s Channel Chief, Paul Spencer, joins host Joe Basili. They delve into how T-Mobile is reshaping enterprise connectivity and transforming channel partnerships with new programs, co-selling agility, and focus on customer experience.

Key topics include 5G maturity, IoT expansion, and AI integration. Paul's extensive background in wireless mobility and sales leadership contributes to a discussion on strategic shifts, partner ecosystems, and technology solutions like private networks, enhancing T-Mobile's competitive edge and partner engagements. They explore innovative deals, AI applications, and future goals, offering partners a glimpse into T-Mobile's growth strategy and commitment to transforming the B2B landscape. Paul explains how T-Mobile is empowering its partners with tools, trust, and technology to deliver unmatched value to customers.

You’ll hear how bold moves like the Crossbeam data-sharing partnership, the push toward AI-driven leadership, and a revitalized security-first network architecture are positioning T-Mobile as a leader in innovation, resilience, and customer experience.

If you’re a VAR, MSP, system integrator, or channel executive, this episode is packed with practical insights you can apply immediately to grow your business, enhance customer value, and seize new opportunities in the next wave of enterprise transformation.

🎧 Watch or listen now to learn how to:

• Build trust-based, bi-directional partner ecosystems
• Leverage 5G, AI, and private networks for competitive advantage
• Navigate T-Mobile’s partner programs for growth and profitability
• Embrace innovation without disrupting existing channel models

Paul also shares his personal leadership journey—from his early VoiceStream days to becoming one of the most influential channel minds in wireless—and the lessons that continue to shape his approach to collaboration, strategy, and execution.

Learn about the strategic shifts that took T-Mobile from having less than a 20% market share to doubling partner-generated business in just a few months.

Are you missing out on leveraging AI and private networks to revolutionize your client solutions?  Get insights on the bold moves in AI that are setting new industry standards.

Key Takeaway: Learn actionable strategies to enhance your market presence and deliver unparalleled value to your customers by leveraging next-gen tech solutions.

🔗 Watch now on YouTube: https://youtu.be/eHJre8zsDPg

🎙 Listen on

Spotify: https://open.spotify.com/show/39v180fktYhRSbcq3hk9rn

Apple Podcasts: https://podcasts.apple.com/us/podcast/etma-tech-talk-podcast/id1822837171

iHeart: https://www.iheart.com/podcast/269-etma-tech-talk-podcast-282837991/

or wherever you listen to podcasts.

💼 Learn more: https://businesspartners.t-mobile.com

🌐 Connect with Paul: linkedin.com/in/paul-spencer-32820b27

📣 Brought to you by: https://www.etma.org

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