How can companies harness responsible AI without losing the human touch?

Mark Sankarsingh, VP of People Solutions at PepsiCo, joins Felicia Shakiba to explore how global organizations can adopt AI responsibly while preserving trust, ethics, and human judgment. Mark shares how PepsiCo is boosting productivity and streamlining people operations—without sacrificing transparency or employee confidence.

This episode explores how leadership integrity, disciplined decision making, and clear C-suite strategy shape successful AI adoption at scale. Mark explains how responsible AI automation and business process automation can enhance efficiency while reinforcing ethical standards, governance, and accountability. Leaders will gain executive insights into balancing digital transformation with empathy—ensuring technology accelerates value creation without eroding the human core.

00:00 The Rise of AI in HR

03:09 Enhancing Employee Productivity with AI

05:57 Implementing AI Responsibly at PepsiCo

08:53 Navigating Bias in AI-Driven Recruitment

11:48 Change Management and AI Adoption

15:00 Balancing Innovation with Responsibility

17:58 The Future of Work: AI and Human Potential

20:46 Advice for Leaders on AI Integration

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