CX Today's Susie Harrison hosts Malte Kosub, CEO and Co-Founder of Parloa.In this episode, we consider:<ul><li>Market changes in customer support and how businesses can prepare for them, both physically and in mindset</li><li>How to get started with AI in contact centers</li><li>How to leverage AI agents safely and reliably</li></ul>

CX Today's Susie Harrison hosts Malte Kosub, CEO and Co-Founder of Parloa. In this episode, we consider:Market changes in customer support and how businesses can prepare for them, both physically and in mindsetHow to get started with AI in contact centersHow to leverage AI agents safely and reliably

How Personal AI Agents are set to Transform CX

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How Personal AI Agents are set to Transform CX

How Personal AI Agents are set to Transform CX