What if one of the most influential functions in your business is also the one you understand the least?

In this episode of Business Tech Perspectives, I sat down with Anders Lillevik, Founder and CEO of Focal Point, to unpack the hidden complexity of procurement and why it has quietly become one of the most critical levers in modern enterprise strategy. With more than two decades of experience leading procurement at organizations like Fannie Mae and QBE Insurance, Anders brings a rare perspective shaped by real-world scale, regulatory pressure, and the shifting expectations placed on global businesses.

Our conversation explores how procurement has evolved from a cost-saving function into something far more expansive. Today, it sits at the center of spend, risk, compliance, supplier relationships, and ESG accountability. Yet despite that growing responsibility, many teams are still relying on spreadsheets, email chains, and disconnected systems that create inefficiencies and expose organizations to unnecessary risk. Anders explains how this fragmented approach slows decision-making, increases manual effort, and often leaves leadership without a clear view of what is really happening across their supplier ecosystem.

We also get into the role AI is beginning to play in bringing structure and visibility to procurement. Rather than replacing people, Anders shares how automation can remove repetitive tasks, validate supplier data in real time, and streamline processes that once took hours into seconds. But he is equally clear on where expectations are running ahead of reality. The real value, he argues, comes from applying AI to repeatable, auditable workflows rather than chasing novelty or treating it like a conversational tool.

One of the most interesting parts of the discussion centers on orchestration. Anders describes how Focal Point is designed to sit across existing systems, connecting data, workflows, and stakeholders into a single, unified view. Instead of forcing organizations into disruptive rip-and-replace transformations, this approach allows companies to start small, prove value quickly, and scale change without breaking what already works. It is a pragmatic take on digital transformation that feels grounded in how enterprises actually operate.

Looking ahead, Anders paints a picture of procurement as a strategic capability rather than a back-office function. The organizations that get this right will not only manage cost and risk more effectively, they will also unlock new sources of innovation, improve supplier collaboration, and even influence working capital in ways many leaders overlook.

So how should businesses rethink procurement in a world shaped by AI, rising compliance demands, and increasing operational complexity, and what opportunities are being missed by those who still treat it as an afterthought?