Two powerful tools, Reliability-centered Maintenance (RCM) and Root Cause Analysis (RCA), combine to decrease defections and improve the reliability of your asset.

Doug Plucknette and Mark Galley join us to discuss how maintenance and reliability teams can identify losses, develop procedures to mitigate, and improve equipment reliability by combining the power of these two tools.

Doug Plucknette, Founder and President, Reliability Solutions Inc.

Doug Plucknette is the founder and president of Reliability Solutions Inc. and has been in asset management and maintenance and reliability for 38 years. He founded Reliability Solutions in 1999 and is also the founder of RCM Blitz™ and author of the book Reliability Centered Maintenance using RCM Blitz&trade. He has provided reliability training and consulting services to companies around the world, including Fortune 500 companies Cargill, Whirlpool, Honda, Kraft-Heinz, Schlumberger, Corning, Invista, and Newmont Mining. Doug has published more than 50 articles, written two books, and has been a featured speaker and keynote speaker at numerous conferences.

Mark Galley, Founder, ThinkReliability

Mark Galley founded ThinkReliability, a training and consulting company specializing in root cause analysis and work process reliability. As a Cause Mapping® Root Cause Analysis Investigator and Instructor, Mark has been facilitating incident investigations and teaching workshops on root cause analysis for more than 20 years. His work spans several industries including manufacturing, transportation, aerospace, IT, healthcare, and more. Before starting ThinkReliability, he gained practical experience in root cause analysis and work process reliability at Dow Chemical Co., where he worked for nearly nine years. He obtained his certification as a Reliability Engineer in 1993 through the American Society for Quality and is a regular presenter at national conferences.

Originally published on Accelix.com, 2/19/20.