The global pandemic has impacted every facet of daily life, but few sectors have been as affected as food service. On the latest episode of The Big REthink, Agnes Sowa, Senior Program Manager at Panasonic Digital Solutions Center, joins host Barry Ross to discuss how some restaurants have adapted despite massive changes to how they do business. She shares one approach that’s allowing kitchens to simultaneously meet the increased demand for takeout and remain attentive to customers who still pick up or dine in person – all while ensuring the maximum safety of guests, staff and delivery workers amid the next normal.