The COVID pandemic has put a massive strain on everyone, but especially nurses, doctors, and other medical staff working at hospitals. Although practically every industry is currently experiencing labor shortages, the problem is particularly challenging in healthcare and has been an issue since the start of the pandemic. 

Reid Health System Chief of Police Randy Kolentus, who is also one of this year’s Campus Safety Director of the Year finalists, recognized that the clinicians in his organization were overwhelmed with work and needed help. He and his department stepped in to provide non-medical assistance to the nurses, doctors, and other medical professionals at their organization to help lighten their load and brighten their day.

In my interview, Randy addresses:

• The experience of the doctors, nurses, and other healthcare professionals at Reed Health during the pandemic, and what  made it abundantly clear that they needed assistance from security: 1:38
• How he and his department identified what officers and other staff members could do to help: 8:44 
• Who was designated from the security department to provide assistance: 12:22
• The overall results of security staff members pitching in to help the healthcare professionals at Reid Health: 15:40
• Advice for other hospitals struggling with medical worker shortages and burnout: 17:41

CAMPUS SAFETY SOCIAL MEDIA LINKS:

• Facebook
• Twitter
• Instagram
• LinkedIn
• YouTube

CAMPUS SAFETY SOCIAL MEDIA LINKS:

• Facebook: https://facebook.com/CampusSafetyMagazine
• X: https://x.com/CampusSafetyMag
• Instagram: https://www.instagram.com/CampusSafetyMag
• LinkedIn Group: https://www.linkedin.com/groups/1836305
• YouTube: @Campussafetymagazine