From managing IT services in Brazil to leading global digital transformation initiatives, Diego Beltrame’s journey is a testament to the power of adaptability and continuous learning. With over 20 years in the tech industry, he shares how his initial encounter with ServiceNow sparked a passion that led him to become a key player in the field. Diego discusses the growing demand for ServiceNow professionals, the role of certifications in career growth, and the mindset that has fuelled his success. 

"ServiceNow has this easy way to learn and to start, and business actually needs fresh starters to start developing, configuring the platform." - Diego Beltrame

In this episode, you will:

• Learn how Diego transitioned from infrastructure management to becoming a ServiceNow expert.
• Discover why ServiceNow is creating career opportunities worldwide and how to get started.
• Understand the impact of mentorship and feedback on professional growth.
• Find out which certifications and specialisations can set you apart in the ServiceNow ecosystem.
• Hear Diego’s thoughts on resilience, adapting to global work environments, and continuously evolving in tech.

Listen now to gain career-shaping strategies and industry knowledge from someone who has built a global career with ServiceNow. Don’t miss out on these valuable lessons—tune in today!

Resources Mentioned:

• Customer Service Management ServiceNow - Revolucione seu atendimento e encante seus clientes
• IMAGINE. NÓS FAZEMOS - Aoop líder em transformação digital com ServiceNow YouTube channel

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