The Exchange

How Shapermint's Retention Marketing Team Creates Repeat Customers.


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Connect with Luis:

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The dog that makes a cameo in this episode is Rocky :)

Courses Luis References:

Smart Social with Ezra Firestone
Introduction to Retention Marketing with Alex McEachern

This Show's TL;DR:

  • Luis shares why he thinks acquisition-minded marketers are so much more prominent in ecommerce
  • We go over the relationship between the acquisition team and retention teams at Shapermint
  • KPIs and retention metrics you should be paying attention to
  • Luis' favorite retention projects 
  • Courses Luis recommends
  • The day to day of a retention marketer
...more
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