Guess what? A brand new technology is on the horizon and as the  company’s CIO, you are going to be the person who is going to have to  implement it. 

This new technology is called robotic process automation (RPA) and it allows average business users to configure software “robots” to  automate what are called “swivel chair” repetitive tasks and maximize  the importance of information technology. A company’s motivation for  launching an RPA campaign is to put themselves on a much faster automation track while reaping the benefits of increased productivity and lower  operational costs. 

What do CIOs need to know in order to introduce this  new technology into their company?