Wesley Lowery, reporter at The Washington Post, discusses his extensive coverage of Ferguson, Missouri, and its lessons for the media. Lowery, who spoke at the Shorenstein Center in February 2015, explains how he used social media and first person testimony to show a Ferguson beyond the violence that was aired repeatedly on television news. Lowery shares lessons for media outlets, including engaging people on the platforms they use, empowering them to tell their own stories, and responding to audience feedback. Also featuring Michele Norris, NPR host and special correspondent, and Spring 2015 Joan Shorenstein Fellow.