In part one of this two-part podcast series, Worksmart’s Director of Regulation Julie Pardy and People Strategy Consultant Sarah Thwaites
• Summarise for you, the key findings of the webinars The FCA ran in October and November 2022 on the Consumer Duty
• Review how firms can practically achieve alignment between their organisational culture and the objectives of the new Duty.
• Reveal what tech stack and data firms will need to have in place to meet the FCA's obligations