In this episode, Jaison Augustin, EVP & Business Unit Head - Shipping & Logistics at WNS Global Services, joins Host Brian Glick, CEO of Chain.io, to discuss:

• What’s changed in the shipping industry over the past 30 years
• The importance of having the right people in the room for your transformation plan
• Why lengthy paper trails can cause major problems for supply chain pros
• The best practices large companies should follow when digitizing operations
• Why industry-wide standardization has been hard to accomplish
• How WNS helps shippers and forwarders stay ahead of the technology curve

Jaison serves as the EVP and Business Unit Head of Shipping and Logistics for WNS Global Services, a leading provider of global Business Process Management (BPM) solutions. Over his 30 years in the supply chain industry, he has specialized in business development, offshoring process transitions, and 6-sigma methodologies to support supply chain transformations.

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