In this episode of Shaping Our World, host Chris Tompkins sits down with Susan Bisaillon, CEO of Safehaven, a Toronto-based organization redefining inclusion for children, youth, and adults with complex medical needs. With more than 30 years of leadership across Canada's health care system, Susan shares how Safehaven creates community-based care that keeps kids out of hospitals and helps families thrive. Together, they explore how initiatives like Where Hope Lives—a board game helping families talk about disability and belonging—are changing how young people understand difference. Susan also opens up about her personal calling to this work, the power of visibility in inclusion, and what it means to lead with both innovation and compassion.