Honest Proper-Tea Podcast

How Systems & Social Media Can Scale Your Property Business with Steph James


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"We can track tenant happiness in there."


In this episode of The Honest Property Podcast, Becky & Ruth sit down with Steph James from JH Properties to chat about how she’s systemized her property business while balancing family life.

Steph shares the game-changing role of automation, social media, and outsourcing in property investing—plus, how a VA (Virtual Assistant) can help take the pressure off. She also reveals her top strategies for lead generation, investor trust-building, and keeping tenants happy.

Whether you’re scaling your property portfolio or just want to work smarter, not harder—this episode is packed with actionable insights.

🔗 Listen now & subscribe for new episodes every week!


Steph helps both new and seasoned property investors build scalable, systemized portfolios that support time and location freedom. Through 1:1 coaching, she guides investors in creating efficient systems and strategies that align with their lifestyle goals.

She also runs a low-cost lettings management service in the North West, leveraging technology and automation to provide seamless property management without hidden fees.


You can get in touch with Steph on Instagram

@steph_invests

https://www.nuvolettings.co.uk/

(Let her know we sent you if you go with her management services!)



Chapters

00:00 Introduction to Holistic Entrepreneurship

01:02 Steph's Journey into Property Investing

03:14 The Importance of Systems and Automation

07:09 Balancing Family and Business

08:27 Leveraging Social Media for Lead Generation

12:09 Building Connections through Social Media

14:41 Email Marketing and Automation Tools

17:19 Utilizing SEO for Business Growth

20:34 The Role of AI in Business Automation

24:45 Management Systems and Software Recommendations

26:44 The Role of a Virtual Assistant in Systemization

28:17 Vetting and Hiring the Right VA

30:12 Outsourcing Tasks: What to Delegate

31:32 Managing Repairs and Maintenance

34:35 Future Plans: World Schooling and Business Growth

38:50 The Importance of Human Interaction in Tenant Relations

42:16 Automating Financial Processes

46:20 Building Trust with Investors

48:44 Coaching and Mentoring for Systemization

52:03 Continuous Improvement: The 1% Rule


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Honest Proper-Tea PodcastBy Honest Property Sisters