Join Steve in a conversation with Hernan Carranza, Chief Innovation Officer, Grupo Intercorp, and Managing Director, La Victoria Lab. We’ll learn how Hernan created the “now, near, far” pandemic strategy to guide this mission-driven conglomerate of 30+ companies through the disruption caused by Covid. Hernan shares how a company-wide effort to develop new leadership “muscle” is defining how they engage with their 80,000+ employees, customers, and partners with empathy.