In this episode, Nick shares how customer feedback is essential for modern-day businesses, and how The Home Depot aims to make Smart Home technology easily accessible to any customer.

Listen in to learn what The Home Depot is doing with their Hubspace program.

• How smart home technology is becoming more prevalent and integrated into everyday devices
• How Hubspace has developed a solution to simplify the setup process for smart home devices
• Why ease-of-use and reliability impact smart home technology adoption

Timestamps

• 01:45  Ease of use and customer satisfaction
• 05:50  How The Home Depot is enhancing cybersecurity, customer satisfaction, and cost-effectiveness
• 10:39  Helping others love smart technology 
• 15:42  Customer reviews and improving branding and marketing 
• 19:55  Hubspace plans to expand into more product categories while addressing cybersecurity concerns in the market
• 23:50  If you do right by your customers, it will lead to success