The Front Door Newsletter

How the Largest Medicaid Payer Leverages Digital Health to Bridge the Health Equity Divide


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On our eighth episode of ⁠⁠⁠⁠The Front Door Newsletter⁠⁠⁠⁠, Architect Health Co-founder & CEO, Sohum Shah interviews physician and health plan executive, Alice Hm Chen, MD, MPH. Dr. Chen serves as Chief Health Officer for Centene Corporation and is responsible for Centene's strategies, policies and programs in support of improving population health for Centene's members.


Prior to joining Centene, Dr. Chen was Chief Medical Officer at Covered California, the state’s health insurance marketplace, where she was responsible for healthcare strategy focused on quality, equity and delivery system transformation. She previously served as Deputy Secretary for Policy and Planning and Chief of Clinical Affairs for the California Health and Human Services Agency, where she led signature health policy initiatives on affordability and access and played a leadership role in the state’s response to the COVID-19 pandemic. Dr. Chen was also a professor of medicine at the University of California San Francisco School of Medicine, based at the Zuckerberg San Francisco General Hospital, where she served as its Chief Integration Officer and founding director of the eConsult program.


Dr. Chen received a Bachelor of Science in environmental biology from Yale University and has a Doctor of Medicine from the Stanford University School of Medicine. She also has a Master of Public Health in health care management and policy from Harvard School of Public Health.


Architect Health's The Front Door Newsletter interviews healthcare executives, founders, and experts on healthcare innovation, digital health, and preventative care. The goal is to identify pain points in these spaces and paint visions on how to address them, inspiring decision makers at traditional healthcare orgs.


⁠⁠⁠⁠⁠⁠⁠Architect Health⁠⁠⁠⁠⁠⁠⁠ is a digital health aggregator, navigator, and vendor manager that makes it easy for health plans and their members to access virtual-first care solutions. Architect optimizes health plan RFP processes in a consolidated and comprehensive platform, reducing admin burden and costs. This helps health plans realize digital health cost savings opportunities - up to a 7x ROI. Architect's Digital Health Quality Index has vetted and scored thousands of telehealth solutions on efficacy, company reliability, and health equity. Co-founders Sohum Shah and Sidd Hariharan have deep expertise working with health plans and have built care management programs and aligned technology for Humana and BlueCross BlueShield. Architect Health is backed by Drive Capital, Entrepreneurs Roundtable Accelerator (ERA), Cherrystone Angel Group, Plug and Play Ventures, Service Provider Capital, and strategic advisors.

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The Front Door NewsletterBy Hosted by Sohum Shah, Co-founder & CEO of Architect Health