How the U.S. Patent and Trademark Office Plans to Run ‘Better, Cheaper, Faster’ Tech

The USPTO aims to approve patents and register trademarks as quickly as possible and CIO Jamie Holcombe is leading a massive technology modernization effort to make that happen. Even though the agency still relies on some COBOL and legacy systems, Holcombe’s team is rolling out automation, artificial intelligence tools and user-centered design to allow the workforce to finish their work faster.