How this Company (Accidentally) F*cked Us All

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Tipping has become more than a gesture of gratitude—it's a source of social pressure. From the rise of digital tipping to the power of smart user interfaces, we're spending 11% more than ever before. In this video, we explore how tipping in the U.S. Has evolved, why it feels out of control, and how Square played a part in transforming the payment experience.

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Sources:
https://www.google.com/books/edition/The_Itching_Palm/Zgo9AAAAYAAJ?hl=en&gbpv=1&dq=william+scott+tipping&printsec=frontcover
https://www.google.com/books/edition/Tipping/PJfTYcB48uIC?hl=en&gbpv=1&bsq=pullman
https://scholarship.law.pitt.edu/cgi/viewcontent.cgi?article=1160&context=fac_articles
https://www.nationalgeographic.com/history/article/tipping-history-united-states#:~:text=According%20to%20cultural%20historian%20Kerry,Americans%20imported%20the%20aristocratic%20practice.
https://www.sellercommunity.com/t5/Square-for-Restaurants/How-do-I-adjust-tipping-amounts-on-Square-for-Restaurants/m-p/135602
https://www.latimes.com/business/la-xpm-2013-may-14-la-fi-tn-jack-dorsey-square-stand-ipad-20130514-story.html
https://squareup.com/us/en/about
https://www.linkedin.com/pulse/new-interview-square-co-founder-jim-mckelvey-danielle-newnham/
https://producthabits.com/how-square-became-a-30-billion-company-by-reimagining-payments/
https://producthabits.com/how-square-became-a-30-billion-company-by-reimagining-payments/https://www.forbes.com/advisor/business/digital-tipping-culture/#where_do_people_think_they_shouldnt_be_expected_to_tip_section
https://www.pewresearch.org/2023/11/09/tipping-culture-in-america-public-sees-a-changed-landscape/

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Sidebean makes documentaries about startups, tech, and their impact on society. It is a venture-backed company that helps other startups navigate the complicated road to success. They love to cover stories around business, startups, and tech, trying both to teach and entertain.

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