1:40 - How Patrick became a world-renowned authority on TWI

3:30 - Why today’s economic climate resembles wartime shifts

6:20 - The mutual admiration society of Japanese and American management practices

10:00 - Does training success come from the trainer, the methodology, or the author?

13:30 - The magic of the TWI methodology from a time reduction perspective

21:00 - Tactical elements of the TWI approach to job instruction

23:20 — Why “starting with why” might not be the best approach for manufacturing workers

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