Suppliers are often the last to find out if a customer is having problems with paying them.

Foresight is better than hindsight. But most of the time suppliers find out too late. Some rely on third-party resources such as subscribing to business intelligence services. But we think we can find out just as much from our contact with our customers.

What are the signs that customers show before they even start having financial stress?

RIABU’s Simon Littlewood tells Mark Laudi the signs to look out for, such as a decrease in business activity, slowing down in payments, an increase in unavailability of the people you want to talk to...listen to find out more.