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E170 – How to Ask Questions & How it Can Impact Your Business

09.20.2020 - By Mat Siltala & Dave RohrerPlay

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Did you listen to Do You Deal in Trust? How to Unlock it for Your Business W/ Jay Sofer? If you haven't do check it out as it was the first time Dave took what he learned from the Time article and tried to apply it.

The article from 2013 of all things that was shared is called This Post Will Make You A More Effective Communicator In 90 Seconds that you really should give a read. Go. We will wait. So if you were to interview Elon Musk would you be like Charlie Rose or Kevin Rose?

Kevin: What led you into entrepreneurship? Was it something that you always knew that you wanted to be, an entrepreneur on your own? Or did you stumble into it?

Charlie: What are you doing in terms of planetary exploration?

Kevin: Where do you come up with your best ideas? Are you on vacation, or do you wake up in the middle of the night and draw things down?

Charlie: How did you go about the design?

Kevin: When did you decide to get into computers and technology? Did you start coding? Or was it a lot of…?

Charlie: What do you think?

Most of us would likely conduct the interview like Kevin Rose. Matt and Dave both discuss during the episode the challenge that it is to really nail a question and keep an interview to a conversation. It. Is. Tough. So again, how did Dave do?

When Can Asking Better Questions Help?

Job Interviews (either side)Talking with ProspectTalking with CoworkersSales and Customer ServiceAccount Managers talking with clients

If nothing else, when you are asking questions just stop at the (?) question mark. Don't keep going, don't give options. End at the ? and let someone answer you. Don't give options or multiple questions and parts.

Full Transcript

Matt Siltala: [00:00:00] Welcome to another exciting episode of the business of digital podcast, featuring your host, Matt  and Dave roar. Hey guys, excited to have you join us on another one of these business of digital podcast episodes. And today we are just going to jump right into it, Dave, how's it going, man?

Dave Rohrer: [00:00:20] It's going, it's a crazy end of the week for us.

Not when you hear this, but you know, for us, it is

Matt Siltala: [00:00:27] that's right. Exactly. So. What we're going to talk about today, guys is we're going to talk about how to ask questions and how it can impact your business. And, um, we just got done doing a interview with a friend of ours and, and it may or may not. I don't know when the,

Dave Rohrer: [00:00:49] this is a couple of weeks after.

So if you did not hear our interview with Jay on unlocking trust, then you should go look us into it

Matt Siltala: [00:00:59] so people [00:01:00] can critique us and you can tell us how good we did or did not do on this. But, uh, this is an interesting one. And, and I guess I'm just going to turn it over to you and share what you want about the article that, uh, you mentioned, uh, Or that you, that you've put here that nobody else can see, and you can talk about it and just jump into that with this.

Dave Rohrer: [00:01:19] And this is actually, I believe I might be wrong because I didn't write it in notes when I found it, um, will Reynolds fault. Oh yeah. For the better, I believe it was him and I might be mistaken. I'd have to look at LinkedIn to be sure, but he posted this link and I thought it was interesting as I read it.

It's the title of it is it's a seven, almost seven year old post on time. This post will make you a more effective communicator in 90 seconds. Well,

Matt Siltala: [00:01:49] he's really good at having that evergreen time.

Dave Rohrer: [00:01:51] I know. Yeah. It's like, Holy cow. Talk about an old, um, post that's actually really interesting. Yeah. And [00:02:00] as I read it, I thought about every time we interview someone, How are we doing?

Yeah. How did I do? And it's usually I actually fall into this trap and what it is, what the trap is. Um, it's summarized it quite well towards the end is a, there it is. Usually pe

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