Everyone knows that communication is as crucial as any other part of management. But listening is not a passive activity but rather a skill, strategy and a practice. It takes active work to listen effectively. Today's guest has an upcoming book on the ways everyone can become a better communicator by using active listening skills.

Oscar Trimboli is a keynote speaker and the host of the podcast deep listening. He's also the author of the upcoming book, How to listen: Discover the Hidden Key to Better Communication.