Welcome back to ‘part-two’ of our mini-series ‘How to be Better at Work’ where we delve into the essentials of improving ourselves and our relationships.

In this three-part mini-series, Cathal Quinlan and Annette Sloan share 9 brain-friendly, bite-sized insights from world experts in workplace relationships, behavioural science and performance.

In this episode we delve into ‘Better We’, focusing on three key areas: trust, feedback, and conflict management.

We discuss:

• How trust is the bedrock of effective teamwork and a lack of trust can lead to reduced effort, productivity and higher turnover rates!
• Actions to build trust - because when employees feel trusted, they perform better and exceed expectations!
• How feedback can trigger a fight-or-flight response and how to hijack the brains inbuilt responses to stay in ‘discovery mode’ and avoid shutting down. 
• Why we love the ‘WRAP’ approach (instead of the sh** sandwich!) 
• Strategies for navigating conflict by understanding the other person’s perspective and finding common ground.
• Annette’s step-by-step approach to managing conflict. 

We hope these insights empower you to foster a better work environment! 

Listeners can access and download sum ups for free to dive deeper and take actionable steps: www.betteratwork.net/newsletter

Let’s find out how to be better at work, together!

 

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