Do you have great ideas but struggle to get yourself heard? Or perhaps you say yes when you mean no?

It could be you find it hard to assert yourself, and many of us find this a challenge.

Yet, being more assertive can help you become a better communicator, reduce stress, and increase your confidence.

Body Talk trainer Katy Lewis has been helping clients be more assertive for many years, and she shares some easy techniques to be more self-assured and decisive both at work and at home.