Reputation Matters

How to Best Manage Reviews and Handle Customer Feedback with UpHabit’s Neil Wainwright


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Neil Wainwright has been an entrepreneur for all his working life and has started 8 different successful companies. Currently, he is working on UpHabit, another company that he founded and owns. Here are a few of the topics we’ll discuss on this episode of Reputation Matters:


  • Neil’s background and why he decided to start UpHabit
  • The good and bad aspects of Glassdoor
  • The difficulties Neil’s faced releasing a Sass app so early on
  • How Neil got the ratings of his app to increase
  • Why Neil places such importance on reviews and customer feedback
  • The importance of being honest and owning up to your mistakes


Resources:

  • UpHabit


Connecting with Neil Wainwright:

  • Twitter
  • LinkedIn


Connecting with the host:

  • Chelsea on LinkedIn


...more
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Reputation MattersBy Chelsea Craig

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