Technology and digital transformation is rapidly changing the face of financial services, how customers consume those services and firms deliver them. This latest episode explores how that transformation means a bank can now be built in just 20 days and considers what this means for future business models.

We look at how the bank was built so quickly, cover the key differences between firms that are digitising (wave 2) and consider how they will operate in an ecosystem model (wave 3). We also discuss the challenges and opportunities for financial services of this ecosystem model.

Discussing this and more, Jonathan Middleton, Principal, Digital and Technology Policy at UK Finance, is joined by: