What does it really mean to future-proof an organization in 2026?

In this episode, Naveen Narayanan challenges the idea that technology or AI alone can secure the future. While trends will continue to evolve, organizations that endure are those that can separate signal from noise and stay relentlessly focused on what truly matters — customer value.

The conversation explores why chasing trends is risky, why there is no “magic switch” solution, and why sustainable performance comes from building the right systems, people, and culture around value creation. Naveen also shares why clarity in strategy, alignment of objectives, and continuous improvement of customer journeys are timeless principles that remain relevant regardless of technological change.

If you’re a leader, founder, or transformation professional looking to build resilient, adaptable organizations that can thrive amid uncertainty, this episode offers grounded, practical perspectives to help you focus on fundamentals that stand the test of time.