Sean Boyce has been starting successful businesses and helping others grow for over 10 years. Founder of Consulting Firm NxtStep, and Production Company PodcastChef, Sean has a lot of experience in building brand reputations and managing online presences. Here are a few of the topics we’ll discuss on this episode of Reputation Matters:

• The importance of reputation and how to cultivate the proper reputation for your company
• How the work Sean does at NxtStep helps businesses to build their reputation 
• Why it’s sometimes worth increasing your prices even if it might result in losing customers
• The importance of using constructive criticism in a positive way
• How to respond to negative reviews
• The extent of the damage going viral can have
• How you can turn a negative customer experience into a positive one
• Who Podcast Chef are and how they help people

Resources:

• NxtStep Consulting
• Podcast Chef

Connecting with Sean Boyce:

• LinkedIn

Connecting with the host:

• Chelsea on LinkedIn