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In this episode of The Paycast Network live from SEAA 2026, host Chase Gunnell sits down with industry specialist Parth Patel to explore a unique software first strategy for scaling a merchant portfolio. Instead of operating like a traditional ISO focused on aggressive agent recruitment, this boutique provider scales by hunting for gaps in the market and building custom software integrated with their own processing rails. Parth details their specialized development playbook, highlighting Edge, a shop management system built specifically for auto repair businesses, alongside custom platforms like Muno for non profit organizations and new software currently in development for pool service companies. He explains how embedding payment capabilities directly into niche operational software creates a highly sticky ecosystem that secures massive merchant retention by providing true value added services instead of standard standalone credit card terminals. Parth also analyzes major upcoming industry shifts, detailing how Tap to Pay on iPhone will completely disrupt small scale retail through supreme ease of use, and why forward thinking ISOs must pivot toward high volume ISV partnerships to secure long term portfolio growth.
By The Paycast NetworkIn this episode of The Paycast Network live from SEAA 2026, host Chase Gunnell sits down with industry specialist Parth Patel to explore a unique software first strategy for scaling a merchant portfolio. Instead of operating like a traditional ISO focused on aggressive agent recruitment, this boutique provider scales by hunting for gaps in the market and building custom software integrated with their own processing rails. Parth details their specialized development playbook, highlighting Edge, a shop management system built specifically for auto repair businesses, alongside custom platforms like Muno for non profit organizations and new software currently in development for pool service companies. He explains how embedding payment capabilities directly into niche operational software creates a highly sticky ecosystem that secures massive merchant retention by providing true value added services instead of standard standalone credit card terminals. Parth also analyzes major upcoming industry shifts, detailing how Tap to Pay on iPhone will completely disrupt small scale retail through supreme ease of use, and why forward thinking ISOs must pivot toward high volume ISV partnerships to secure long term portfolio growth.