As an online teacher, how can you answer your many students in a fast, accurate, and detailed way? This article goes over different options to provide great support while also thinking about time and profitability.  

Here are some essential tips for thinking about your course support: 

• Think like a Service Level Agreement (SLA) - Price, Duration, Uptime,... 

• What speed do you provide support? 

• How was it communicated on your sales page? 

• What is the quality of your answers? 

• How can you improve your response time? 

• Would improving your SLA grow your business?  

For more detailed information and other tips check out our article at: https://www.artsycourseexperts.com/how-to-figure-out-your-online-course-support-speed-and-quality/ 

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We help creative teachers build, operate, and grow their online courses by helping them with marketing, content, technology, and operations.  

If you have any feedback or questions, let us know in the comments.  

Hope this helps you teach a little bit smarter! 

- The Artsy Course Experts team  

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Favorite Resources (Some with Affiliate Links) 

• Thinkific Platform - https://www.ArtsyCourseExperts.com/get-thinkific

• Canva Graphics Editor - https://www.ArtsyCourseExperts.com/get-canva

• Helpful Contracts - https://www.ArtsyCourseExperts.com/get-artfulcontracts

• Mailchimp Email - https://www.ArtsyCourseExperts.com/get-mailchimp

• Envato Stock Images - https://www.ArtsyCourseExperts.com/get-envato 

Struggling with some course thing?  Send us a quick note and we may cover it in a future tip. https://www.artsycourseexperts.com/questions/

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