How do you ask confidently for a point to be repeated if you have not understood it the first time around? Christine explains how to request clarification in a presentation, meeting or workplace setting without worrying about appearing stupid or incompetent, irritating your speaker or unnecessary procrastination. 

CHRISTINE SHARES:

• The reasons why clarification is so important in the workplace.
• The unseen advantages gained from confident clarification.
• Why so many people, possibly even you, are afraid to ask for clarification.
• Priceless tips for clarifying with confidence.
• Secret methods to ask for clarification while simultaneously building your relationship and avoiding irritation or embarrassment.  

BEST MOMENTS:

“Clarifying confidently is an essential skill. It can help you effectively communicate and avoid misunderstandings.” 

“It can create psychological safety for newer or less experienced employees in the organisation.”

“The brain’s fear response can result in individuals fearing judgement or criticism when seeking clarification.”

“Use clear, concise and specific language. When you need clarification, the more precise and concise you can be, the easier it is for a person to understand what you need from them.”

“The key thing to remember is that clarifying is not a sign of weakness or incompetence; it’s a sign of commitment to clear communication, to shared understanding, to not wasting time, and to being effective in your work.”

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